Privacy policy

On behalf of Alidede, we pledge to protect the privacy of all our customers. We only collect necessary, basic customer / customer information and data necessary for business and customer information in accordance with good business practices and in order to provide quality service. We give customers the choice, including the ability to decide whether or not to delete them from the mailing lists used for marketing campaigns. All customer / customer information is strictly kept and is only available to employees who need it to do the job. All Alidede employees (and business partners) are responsible for upholding privacy principles.

When entering payment card information, confidential information is transmitted over a public network in a secure (encrypted) form using SSL protocols and PKI systems, as currently state-of-the-art cryptographic technology. Payment information is guaranteed by the payment card processor, Banca Intesa ad Beograd, so the complete payment process is performed on the bank's website. At no time is payment card information available to our system.

The information we collect is solely that which is necessary to place an order. We only collect information that you leave behind and your IP address. At any time, you can request that your account be terminated and your information deleted.

We will use your phone number and e-mail to notify you of your order status and occasional promotions. You can turn off email and SMS notifications in your user account.

"Personal Information" means any information that relates to you and identifies you personally, whether by itself or in combination with other information available to us. Alideda will collect various personal information about you that you give us, including your purchase history, page history, searches and clicks.

"E-news" means electronic news articles that include news and texts for informational purposes, offers, events, promotions and any other news that Alideda wishes to share with you; uses cookies for the proper functioning of the site and for the use of Google Analytics and the Google AdSense platforms. You can disable cookies in your browser, but then you won't be able to use the portal properly. For more information on Google's use of cookies, please visit policies / technologies / ads /

For all additional questions and requests regarding the processing of personal data you can contact our Personal Data Protection Officer. Contact info: Janko Ratković, [email protected].

By using the portal you are agreeing to the privacy policy.

Any changes to the Privacy Policy will be posted on this page.